Mining Equipment

Fleet Shield Services for Mining Equipmnet

RDO Integrated Controls offers Fleet Shield Services in both basic and premium levels of support for your mining technology equipment.

Our Premium Support Plan includes:

  • Rental units provided at no charge while product is under warranty or under a service agreement for inoperable products purchases from RDO Integrated Controls
  • Site visits: four visits per year (i.e. machine check list, infrastructure checklist.)
  • On-site training (two per year)
  • Estimates provided at no charge for all repairs not covered under warranty
  • Unlimited access to RDO Integrated Controls Solutions Center (phone and remote access support)
  • 10 percent discount on Carlson support and maintenance agreement
  • 10 percent discount on Carlson Machine Control parts
  • 10 percent discount on all supplies and accessories at www.rdomarketplace.com
  • Ala cart additional on-site visit or on-site trainings (20 percent off normal daily rate up to two visits, 10 percent thereafter)

Our Basic Support Plan includes:

• Rental units provided at 50 percent off standard rental rates for inoperable products purchased from RDO Integrated Controls
• Site visits: two visits per year (ie. machine check list, infrastructure checklist.)
• On-site training (one per year)
• 50 percent discount on estimates provided for all repairs, not covered under warranty
• 16 hours of access to RDO Integrated Controls Solutions Center phone and remote access support (after 16 hours consumed, phone support billed at hourly rate)
• 5 percent discount on Carlson support and maintenance agreement
• 5 percent discount on Carlson Machine Control parts
• 5 percent discount on all supplies and accessories at www.rdomarketplace.com
• Ala cart additional on-site visit or on-site trainings (10 percent off normal daily rate up to two visits, 5 percent thereafter)

Contact Us for More Information and Pricing

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